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Service & coverage

Serviced across Western Australia.

Every robot we deploy is fully managed — we run it, maintain it and keep it cleaning, from the Perth metro to the Pilbara and the Goldfields. Here's what's included and where we reach.

Cenobots S5 sweeper-scrubber at a regional WA mining camp — the kind of remote site Perth Robots services

What the service includes.

One managed service, billed monthly. Your team never has to run the robots.

  • Deployment and mapping. We commission the unit on-site, map your floor and tune the cleaning routes.
  • Maintenance. Scheduled servicing and repairs, handled by us.
  • Software updates and mapping changes. Pushed remotely; route changes when your site layout moves.
  • Remote monitoring and reporting. We watch the fleet remotely and report every run.
  • Consumables. Brush and filter replacement on schedule.
  • Support. A single team between you and the manufacturer.

Response by region.

Most issues are diagnosed remotely from Perth within the hour. When a unit needs hands on it, response depends on where the site is.

Perth metro

On-site cleaning robots across the Perth metropolitan area.

Same-day on-site

Regional WA

Karratha, Port Hedland, Newman, Tom Price, Kalgoorlie, Geraldton and Esperance.

Next business day

FIFO & remote sites

Camps and sites beyond the regional centres, serviced around your roster.

By arrangement

Indicative response tiers · confirmed per site at survey

Where we reach.

Karratha Port Hedland Newman Tom Price Geraldton Kalgoorlie Esperance Perth metro

We service these named centres directly, and reach FIFO and remote sites by arrangement.

  • Perth metro — corporate, retail, healthcare and warehousing
  • Karratha — Pilbara port, processing and accommodation
  • Port Hedland — port, rail and camp facilities
  • Newman — mine-site and village floors
  • Tom Price — accommodation and mess facilities
  • Kalgoorlie — Goldfields processing and offices
  • Geraldton — Mid West port and regional facilities
  • Esperance — port and regional sites

Care Plan for owned units.

RaaS and lease-to-own include service as standard. If you buy a robot outright, the optional Care Plan keeps the same service behind it — maintenance, software updates, mapping changes, remote monitoring and consumable replacement — so an owned unit gets the same uptime as a managed one.

Update & replacement schedule

Software updates and mapping changes are pushed as needed. Brush and filter replacement runs on a scheduled cycle set per model and site usage, confirmed at survey.

What's not included

Site-side power and water connection, structural changes to the floor or building, and cleaning tasks outside autonomous floor cleaning (bins, restocking, deep-clean, customer-facing work) sit outside the service. We scope all of this at survey.

Why Perth Robots

Honest credibility, not just claims.

Engineering-led.

Built by someone who has engineered advanced systems and operated them in demanding environments — we know what these machines can and can't do.

WA-based service, not a reseller.

We deploy and service every unit ourselves across WA. If a robot's down at 2am on a mine site, that's on us — same time zone.

Multi-OEM, honest advice.

We recommend the right robot for your site, not the only one we carry.

Low-risk by design.

RaaS is a flat monthly subscription, not a capital gamble — the risk sits with us. Run the robot as often as you need.

Common questions about WA service and coverage.

Do you service cleaning robots in regional Western Australia, or only Perth?

Both. Perth Robots is WA-based, so we cover the Perth metro directly and service named regional centres (Karratha, Port Hedland, Newman, Tom Price, Kalgoorlie, Geraldton and Esperance), with FIFO and remote sites handled by arrangement. Service comes from within the state, not the east coast, which is what keeps regional response practical.

Which WA regional centres do you cover?

We service Perth metro plus Karratha, Port Hedland, Newman and Tom Price across the Pilbara, Kalgoorlie in the Goldfields, Geraldton in the Mid West, and Esperance on the south coast. Sites beyond those centres (remote camps and mine sites) are covered by arrangement around your roster.

What happens if the robot breaks down on a remote or regional site?

Most faults are diagnosed remotely from Perth, often within the hour, and many are resolved with a software or mapping push. When a unit needs hands on it, we attend: same-day in Perth metro and next business day for the named regional centres as an indicative target, with remote and FIFO sites scheduled around your roster.

Can you service a cleaning robot at a FIFO mining camp?

Yes. FIFO villages and remote mining accommodation are a core part of what we cover. We schedule service visits around your roster and swing patterns rather than fixed business days, and we keep the unit running between visits with remote monitoring and over-the-air updates.

Do you have a cleaning robot suited to dongas and mining-camp accommodation?

Yes. For donga corridors, ablution blocks and room turnover, compact units that don't need fixed plumbing suit best. They map the floor once and run on a schedule. For mess halls, kitchens and larger common areas, mid-size scrubbers apply. We match the unit to the site at survey.

Can a cleaning robot handle iron-ore dust and dusty industrial environments?

Yes. Dust is the norm on WA resource sites, not the exception. The sweepers and scrubbers we deploy carry HEPA-grade filtration and sealed dust handling, and we set brush and filter replacement on a cycle matched to how dusty the site is. We confirm the right model and the maintenance interval at survey.

My site is outside your named centres — can you still help?

Often, yes. The named centres are where we commit to indicative response tiers; sites beyond them are covered by arrangement. Tell us the location and we'll confirm what response we can commit to before you sign anything. Coverage is scoped per site at survey, not assumed.

Do I need my own staff to operate the robot?

No. Every robot we deploy is fully managed: we commission it, map your floor, set the schedule, monitor it remotely and maintain it. Your team carries on with the work a machine can't do; they don't run the robot. Site staff get a short induction, nothing more.

What's included in the WA service, and what isn't?

The service covers deployment and mapping, scheduled maintenance and repairs, software and mapping updates, remote monitoring and run reporting, consumables, and a single support team between you and the manufacturer. Site-side power and water, building changes, and non-floor cleaning tasks (bins, restocking, deep-clean) sit outside it and are scoped at survey.

We bought a robot outright — can you still service it in regional WA?

Yes, through the optional Care Plan. It puts the same managed service behind an owned unit (maintenance, software and mapping updates, remote monitoring and consumables), so an outright-purchased robot gets the same uptime and the same regional coverage as one on subscription.

How quickly can you deploy a cleaning robot to a regional WA site?

Once we've matched the right unit and surveyed the site, deployment is quick. Mapping is a one-off and the schedule is set from there. Regional and remote deployments are planned around access and logistics, so we give you a realistic timeline for your specific site when we scope it.

How much does the service cost?

The service is bundled into whichever commercial model you choose (subscription, lease-to-own, or an outright purchase with a Care Plan), starting from as little as $50 a day to subscribe or own. We quote per site once we know the location, floor area and how the robot will run.

Site survey · Fast WA quote

Check coverage for your site.

Tell us where your site is and we'll confirm the service and the response that applies.

Call us